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Home > Customer Service
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Customer Service

As ENT physicians and healthcare professionals, you strive to provide your patients with the highest quality of care. We believe you deserve the same treatment from us. Our goal is to provide world-class customer service and sales support. Your feedback is invaluable as we continually strive to improve our level of service and support.

Medtronic ENT customer service professionals are available Monday through Friday from 7:30 am to 7:00 pm, Eastern Standard Time, at 800-874-5797. We'll do our best to answer any questions you may have, help you find the right products for your practice, and respond to your concerns as quickly as possible.

Committed to Quality
Our products are designed and manufactured to the highest standards of quality and reliability, because we know that you and your patients depend on it. We stand behind the quality of our products, all of which include a manufacturer's warranty.

In the event that your Medtronic ENT product requires a repair, please contact our Repair Center at 800-872-9877 from 7 am to 6 pm, Eastern Standard Time.

Credit Application
If you would like to obtain a credit application, please contact Medtronic ENT Customer Service or Medtronic Customer Financial Services at the appropriate phone number below.
Medtronic ENT Customer Service
All accounts: 800-874-5797
Medtronic Customer Financial Services
Small Business Accounts: 800-930-5561
Hospitals: 800-511-0934

Order Your Printed Catalog 
We currently publish our product catalogs annually in printed format. You can request our product, MicroFrance®, or international catalog by calling 800-874-5797. Or you can use our convenient online catalog request form.

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Rx only. Published: February 20, 2004 Last Updated: July 22, 2005
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